PRIVACY POLICY

Privacy Policy

1. Access Data and Hosting You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically saves a server log file containing details such as the name of the requested file, your IP address, date and time of access, transferred data volume, and the requesting provider (access data). This data is used solely to ensure the smooth operation of the website and to improve our services. This serves to safeguard our legitimate interests in presenting our offerings correctly, in accordance with Art. 6 (1) (f) GDPR.

2. Data Processing for Contract Execution and Contacting

2.1 Data Processing for Contract Execution We collect personal data when you voluntarily provide it as part of your order for the purpose of contract execution (including inquiries about and processing of warranty and service claims, as well as any legal update obligations) in accordance with Art. 6 (1) (b) GDPR. Mandatory fields are marked as such because we require the data for contract execution, and without it, we cannot process your order. The specific data collected can be seen in the respective input forms.

Further details on data processing, particularly regarding data sharing with service providers for order processing, payment, and shipping, are outlined below. Once the contract is fully executed, your data will be restricted for further processing and deleted after tax and commercial retention periods expire, unless you have expressly consented to further data use in accordance with Art. 6 (1) (a) GDPR or we reserve the right to further data use, which is legally permitted and about which we inform you in this policy.

2.2 Customer Account If you have given your consent in accordance with Art. 6 (1) (a) GDPR by choosing to create a customer account, we use your data to set up the account and store it for future orders on our website. You can delete your customer account at any time by notifying us through the contact details provided in this privacy policy or via a designated function in the customer account. Upon deletion of your account, your data will be deleted unless you have explicitly consented to further use in accordance with Art. 6 (1) (a) GDPR or we reserve the right to further legally permitted data use, which we inform you about in this policy.

2.3 Contacting Us We collect personal data when you voluntarily provide it while contacting us (e.g., via contact form or email) for customer communication purposes in accordance with Art. 6 (1) (b) GDPR. Mandatory fields are marked as such, as the data is required to process your inquiry. The specific data collected can be seen in the respective input forms. Once your request is fully processed, your data will be deleted unless you have expressly consented to further data use in accordance with Art. 6 (1) (a) GDPR or we reserve the right to further data use, which is legally permitted and about which we inform you in this policy.

3. Data Processing for Shipping Purposes To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we pass on your data to the shipping service provider responsible for delivery, to the extent necessary to deliver the ordered goods.

4. Data Processing for Payment Handling To process payments in our online shop, we collaborate with payment service providers, financial institutions, and technical service providers.

4.1 Transaction Processing Depending on the selected payment method, we transfer the required payment data to technical service providers acting as data processors on our behalf, to financial institutions, or to the chosen payment service provider, as necessary for payment processing. This is done to fulfill the contract in accordance with Art. 6 (1) (b) GDPR. Some payment service providers collect payment data directly from you via their own websites or integrations in the ordering process. The respective payment service provider’s privacy policy applies.

4.2 Fraud Prevention and Payment Optimization We may provide additional data to service providers acting as processors to prevent fraud and optimize payment processes (e.g., invoicing, handling disputed payments, and accounting support). This is done in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in fraud prevention and efficient payment management.

5. Email Marketing

Email Newsletter Subscription If you subscribe to our newsletter, we use your data to send regular email newsletters based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe at any time by contacting us via the details provided in this privacy policy or using the unsubscribe link in the newsletter. Upon unsubscribing, we delete your email address unless further use is explicitly consented to in accordance with Art. 6 (1) (a) GDPR or legally permitted.

6. Integration of Trusted Shops Trustbadge/Other Widgets If you have given consent in accordance with Art. 6 (1) (a) GDPR, Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g., quality seals, collected reviews) and offer Trusted Shops products to buyers after an order.

7. Social Media

7.1 Social Media Buttons (Facebook, Instagram) Social media buttons are embedded as simple HTML links, ensuring no data transfer occurs upon visiting our website. Clicking a button opens the respective social network's website in a new browser window, where you can interact with its content.

7.2 Our Social Media Presence (Facebook, Instagram) If you have given consent in accordance with Art. 6 (1) (a) GDPR, your data will be automatically collected and stored by the respective social media platform when visiting our online presence for market research and advertising purposes. Usage profiles may be created using pseudonyms to display advertisements within and outside the platform tailored to your interests. Cookies are generally used for this purpose. Further details on data processing and your rights can be found in the respective platform’s privacy policy.

8. Your Rights and Contact Information

8.1 Your Rights As a data subject, you have the following rights:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to Object If we process your data based on legitimate interests in accordance with Art. 6 (1) (f) GDPR, you have the right to object to the processing at any time for reasons related to your particular situation. We will stop processing your data unless we demonstrate compelling legitimate grounds that override your interests or if processing is necessary for legal claims.

If you have questions regarding the collection, processing, or use of your personal data, to exercise your rights, or to revoke consent, please contact us using the details provided in this privacy policy.